Online Community Consulting &
Increase your member retention by building a trusted and thriving online community with the help of an expert
Experienced and Reliable
Not feeling like you (or your members) are getting the most out of your online community? Increase the confidence members have in your organization with the help of an experienced online community management professional. Catherine Hackney of Confident Communities Consulting has over a decade of experience with managing communities on the Higher Logic platform. Catherine will work with you through a personalized approach by getting to know your goals and audience intimately to customize a plan that fits your unique needs. Reach out on LinkedIn or on HUG!
Technical
Solutions
CCC delves into cutting-edge tools and platforms tailored to meet your needs. Elevate your team’s proficiency with personalized training, ensuring optimal utilization and maximum impact of your platform.
Platform
Functionality
Harness CCC’s mastery to unleash the full potential of the Higher Logic or Tradewing online community platforms to empower your association.
Data-Driven
Solutions
Elevate engagement and retention with profound insights into your members through a comprehensive analysis of both qualitative and quantitative metrics.
Day-to-Day
Upkeep
Not enough internal resources to support your community? Optimize efficiency and cost savings by letting CCC handle tasks to provide an exceptional experience that will keep your members coming back.
A successful online community is…
A group of people who create a sense of fellowship through shared values, interests, needs, and/or resources. Communities are important to associations because they achieve goals more efficiently than traditional methods: strengthen brand loyalty through a sense of belonging, extend the impact of marketing, and help you keep a pulse on your members’ needs and wants as they change. Associations of all sizes and industries can benefit from online community management and member engagement services.